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The below steps will correct the issue of punches are on the wrong day for most employees. Applies to Time Guardian 5.x, Plus, and Pro 4.x. Verify the payclass assigned to the employee by... Going to Read More

Attached are instructions to resolve issues with punches for 3rd shift or grave shift employees. The notes attached can apply to TG version 5 or higher.  Paypolicy = Payclass Read More

How to move punches up a line or down a line when punch is on the wrong day and preventing total to be calculated Fix: Locate the punch to be moved, since it’s on the wrong day/line Highlight the punch Read More

Hours are not showing in payroll output file Fix:  In the payroll profile settings, add all labors to the selected box, leave available box empty. This rule applies to reports as well. Note: Applies to Time Guardian Pro, Pl Read More

  Dear Valued Dealer & Customer,     Amano is pleased to announce the release of our new facial recognition real time terminals. These new Time Guardian packages will be available starting 12/12/2019         MAJOR CHANGES:  PUSH Technology - n Read More

AFR-200 Face recognition, proximity, fingerprint reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

AFR-100 Face recognition, proximity reader time clock terminal - PUSH Technology / Real-Time - manuals/guides See attachment section below. Read More

ISSUE: TCP send ERROR No error FIX: Recreate location and set new IP to clock Read More

ISSUE: qb emp sync errors with error of duplicates even with no duplicate EMP_BADGE FIX: remove leading zeroes from TG numbers Read More

ERROR when running report: error running report- org.hibernate.exception.genericjdbcexception: could not execute query FIX: DB needs to be upgraded, call support at 800 896 7035. You may need a support contract. Note: T Read More